European Quality framework for long-term care services

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The European Quality framework for long-term care services is the final output of the WeDO project. The document is available in 10 languages. A summary  of the Quality framework is also available and translated in 10 languages. Both documents were launched at the final conference on 14 November in the European Parliament in Brussels (more information on the event).

The quality framework contains: 

• Background information, including an analysis, the vision and common values of the WeDO partnership
• Quality principles and areas of action for the quality of services for older people in need of care and assistance ; the framework is made of quality principles inspired from the Social Protection Committee 'voluntary quality framework for social services'
• Recommendations for implementation for different target groups and at different levels, with examples of quality development, control and labelling tools
• A methodology that explains how to implement the principles and areas of action by developing a participatory approach in a quality improvement process. This methodology is inspired from the World Health Organisation improvement cycle of the Age-friendly Cities Program and is illustrated by examples of initiatives using the participatory method
• A list of around 30 good practices from 12 different countries and EU-wide

The EU Quality framework for Long-term care can be downloaded here below: 

• English
• English (Version for Ireland)
• French
• German 
• Italian
• Dutch (Version for Netherlands)
• Dutch (Version for Belgium)
• Swedish
• Finnish
• Slovene
• Czech
• Greek
• Spanish (translation and edition on a volunteering basis by FATEC)

A 4-pages version (summary) can also be downloaded here: 

• English
• French
• German 
• Italian
• Dutch
• Swedish
• Finnish
• Slovene
• Czech
• Greek
• Spanish (translation on a voluntary basis by Mercè Mas Quintana, FATEC)
• Catalan (translation on a voluntary basis by Mercè Mas Quintana, FATEC)

Examples of quality tools

A list of examples of quality tools has been gathered during the project. You can access it here:

• Examples of quality tools
• A general example: implementation of the German Charter of Rights for persons in need of care and assistance by quality development and control tools, as well as the example of a labelling tool: www.heimverzeichnis.de/. The document was developed by the German centre of gerontology with the support of the WeDO german coalition