UK: Home care for elderly branded 'shocking and disgraceful'
The standards of care provided for older people in their homes in the UK has been labelled "shocking and disgraceful" by a consumer group.
Which? found cases of missed visits, food left out of reach, medication not given and people being left in soiled beds during its investigation.
It concluded too many faced a "constant battle" to just get the basic help.
The UK Home Care Association said it was never acceptable for people to experience rushed or inadequate care. Which? said the findings - based on a survey and diaries kept by the elderly - showed the system needed reform. More than 500,000 people rely on help at home with activities such as washing and dressing.