Territorial Quality Standards in Social Services of General Interest
Europe & International
The objective of the TQS project was to develop mechanisms for a participatory (re-)definition and measuring of local quality standards for social services of general interest (SSGI) which would respond to local needs and provide an orientation to service
users, services providers, local authorities and the local community.
More specifically, the project aimed to develop and test:
– Mechanisms to identify criteria for the definition of local quality standards: Who should participate in the definition of these standards, when and how, by which means etc.?
– Mechanisms to ensure that local quality standards are coherent with national and European minimum requirements as well as with international benchmarks
– Mechanisms to improve local policies concerning the provision of SSGI, based on an analysis of local quality standards and their definition in the partner territories